Terms of Service Embracel

Embracel - Seamless Shopping with Confidence

At Embracel, we prioritize your satisfaction through a transparent and flexible order fulfillment process. Whether you're shopping in-store or online, our commitment to simplicity ensures a smooth experience. Here's a comprehensive overview, combining our order fulfillment process with our key policies:

Order Fulfillment Process at Embracel:

  1. In-Store Purchases:

    • Embracel's retail store point of sale allows you to make instant purchases. Select your desired products, and take them with you immediately for a seamless and convenient experience.
  2. Online Purchases with Same-Day Shipping:

    • Explore our online offerings, and experience same-day shipping for orders placed within our designated timeframe. Your items will be on their way promptly to provide you with the tech you love.
  3. Flexible Delivery Options:

    • Choose from a range of delivery timelines when opting for our shipping service:
      • Next Day Delivery: Ideal for urgent needs.
      • 3-Day Delivery: A balanced choice for timely delivery with cost-effectiveness.
      • Ground Delivery: Enjoy free shipping with a slightly extended delivery timeframe.
  4. Shipping Costs and Options:

    • Embracel offers various delivery options, each with associated costs:
      • Fastest Delivery: Additional charges for those seeking the fastest option.
      • Ground Delivery: Free shipping for an economical choice.

Policies for Your Peace of Mind:

  • Refund and Exchange Policy:

    • We accept refund and exchange requests within 15 days of purchase, provided the items are in good condition. For detailed instructions, refer to our Refund and Exchange Policy to initiate the process and ensure your satisfaction.
  • Cancellation Policy:

    • Change of plans? No problem. Embracel accepts cancellations as long as the items have not yet been shipped. Find the necessary steps outlined in our Cancellation Policy.
  • Refund Processing:

    • Your confidence in Embracel is important. Refunds are processed once returned products are received and inspected, aiming to complete the process promptly for your satisfaction.

Thank you for choosing Embracel, where transparency, flexibility, and customer satisfaction are woven into every aspect of your shopping experience. If you have any questions or need assistance, our dedicated customer support team is here to help. Happy shopping!